Bespoke Webhook Broker & Centralized Lead Operations Hub

Category: Airtable Ops & CRM Solutions | Timeline: 10 Days

Client Context

An investment and commercial real estate group receiving hundreds of seller leads across separate portals.

The Problem

Internal representatives were overwhelmed keying in seller inquiries manually from 4 third-party real estate directories into their main database, causing immense lead leakage and delayed callback offers.

The Solution

Deployed a customized, serverless webhook ingestion broker that parses real-time email metadata and payload endpoints. Mapped and distributed checked, clean information fields instantly to a structured CRM and central Airtable hub while popping instant Slack team alerts with one-click dialer buttons.

Project Outcome & Impact

Completely streamlined backend administrative intake, transforming manual input roles into immediate sales outreaches.

  • Automated over 4,500 monthly property registration records with 100% data fidelity.
  • Reclaimed 15 full hours of administrative labor weekly per representative.
  • Slashed lead contact latency from hours down to a targeted 5-minute threshold.